Remote Support
08 Jan Are you getting the right remote working support from your current IT provider? Care Computers are here to help
Efficient and reliable IT support can make or break a business’ productivity; but it’s even more important now that so many employees are working remotely around the country. Before the pandemic, workers in an office environment could lean on colleagues for troubleshooting support if they were having IT trouble or ask a member of the tech department to take a look.
Care Computers can offer you fantastic IT support. With remote working, we can offer key benefits, including:
· A boost in workforce morale
While some employees thrive in a flexible/remote working environment, others struggle. This is particularly true for those who are less technically inclined. Wrestling with software can cause added stress when under pressure. Expert and easy to obtain support can help employees maintain their motivation and stress less. A knowledgeable support adviser offering the right assistance can also boost confidence in new technologies and help employees learn how to self-serve.
· Decreased downtime
We can offer a fast response to issues that can naturally lead to less downtime for businesses. A timely response from us means issues can be addressed and fixed before they escalate.
· Expert advice and education
As the world embraces a flexible working era, there’s an increased need for advice and education around remote working set-ups. Care Computers can offer real-time productivity, security, and infrastructure advice.
Care Computers are flexible and can offer webinars, content materials and virtual training courses. While not a replacement for expert support, education can equip employees with the knowledge to distinguish between major and minor issues and troubleshoot the latter themselves.