Benefits of outsourcing IT services

Benefits of outsourcing IT services

Due to a number of factors, including the current digital skills shortage, many businesses have decided to outsource their IT services requirements. Especially for smaller businesses, or businesses that are rapidly growing, outsourced IT ensures that employees have access to the right technologies and tools to work effectively, without the need to hire a large internal IT department.

Access to a Variety of Talent

An IT department needs to have a varied skill set to effectively manage the business’s IT infrastructure. Some of these functions include network administration, IT support, systems integrations, migrations, and deployment of new technologies, just to name a few. Therefore, to cover these skills and ensure the business has the right IT expertise required to thrive, a varied and experienced team is necessary. With the ongoing IT skills shortage, it is difficult and expensive for businesses to fill these requirements.

Businesses that decide to outsource their IT services gain access to a team with expertise in multiple areas of IT. This decreases labour costs, whilst ensuring the best digital technologies are implemented within the business, and all necessary support is always available.

Improve Productivity

For businesses that already have in-house IT resource, it can be difficult to assign the team larger projects, such as migrating workloads to the cloud, or other digital transformation projects, as this gives the department less time to complete business as usual tasks. For this reason, these larger projects take longer than necessary, and other functions of the business suffer due to less support from the IT department.

This can be solved by outsourcing project work to a trusted IT provider. This ensures that project work is completed within a reasonable period, and the in-house IT team can maintain the same level of support internally.

Strengthen Security Posture

With the sharp rise in cybercrime over the past 5 years, most businesses understand that they need to invest in securing their IT systems. However, for most businesses, hiring an in-house cybersecurity professional is prohibitively expensive. Many IT providers have security expertise and have systems and solutions that can monitor a business’s infrastructure to detect and respond to any potential cyberthreats, before it is too late.

Similarly, most IT providers have a disaster recovery solution, to ensure that even if disaster strikes, the business will experience less downtime, especially as many providers can provide a 24/7 support package.

Want to find out how Care Computers can help you?

As IT is a fundamental component of a business’s success, it can be a daunting task to select the perfect IT provider. However, selecting the right provider can boost employee productivity and drive business growth. They will also be able to deliver a solution that keeps your business secure and limits downtime, allowing you to focus your time on providing excellent customer experiences. If you are considering outsourcing your IT or moving from another IT provider, get in touch today to find out how we can provide a solution to meet all your IT needs.