Microsoft Azure vs. On-Prem: What is best for your business?
With so many companies moving over to the cloud, it’s obvious that a lot of companies are seeing the benefits of Azure. However, is it right for your company?, Microsoft Azure vs. On-Prem. You understandably may still be hesitant to make a move over. Shifting to a cloud-based system will inevitably be a massive change […]
Customer Experience with Microsoft Dynamics 365 Marketing
We believe that every company should be able to know how to elevate their customer experience with ease. That is why we will be guiding you through the best customer experience tool in the industry — Microsoft Dynamics 365 Marketing. In this article, we will take you through the basics of Dynamics 365 Marketing. We […]
The Benefits of Using an eSignature Solution for Retail Businesses
As the world is being propelled into a new post-digital age, eSignature solutions are becoming increasingly popular. Not having to sign documents physically can save so much time and effort and can make communication much quicker and easier. With so many benefits, it’s no wonder that the eSignature market is projected to reach $14.1bn by […]
How Microsoft Viva Goals Helps Businesses Hit Their Targets
Viva Goals is one of the most powerful tools in Microsoft’s recent Viva platform. With lots of potential for team development and integration within Microsoft Teams, there is no question as to why the May 2022 ‘Private Preview’ was incredibly successful. Having just been released to the public in August 2022, Viva Goals is still […]
Types of Malware and How to Protect your Business
In order to safeguard your business from these malware attacks, it is important to understand the common types of malware and how to detect them. What is Malware? Malware is a category of software that is intentionally designed to cause damage or disruption on an endpoint. In the past, most endpoints that were targeted by […]
The Growing Importance of IT Support for your Business
All businesses, regardless of their size, require high-quality, fast IT support to ensure they can work effectively and minimise downtime. In recent years, businesses have significantly increased their investment in technology which has resulted in added complexity and the growing importance of effective IT support. Businesses with an in-house IT department often spend most of […]
What is application modernisation and why is it necessary?
The systems that we work on are constantly evolving. As technology progresses, every application will eventually reach a point where it is unable to function as it once did. These outdated ‘legacy’ systems need to be brought into the future to be able to work properly — the process of doing so is called application […]
Microsoft Power Virtual Agents
For businesses to stay competitive in the age of Amazon and instant live chat support, they must offer quick & accessible customer service options. Virtual chatbot agents have become an increasingly popular way for organisations to provide 24/7 support to their users. In fact, Tidio found that 62% of consumers would prefer to use an […]
What value does a unified communications solution add to your organisation?
Communication is vital to a successful organisation. As the world moves towards a virtual future, new unified communications solutions are causing a massive shift in how companies structure themselves in the business world. Unified communications are now starting to make headway. It is no secret that many businesses are already using Microsoft Teams to improve […]
How businesses are making the move to a passwordless future
In this article, we will look at how this change is taking place, how providers such as Microsoft Azure are helping enable a passwordless future, and how easy it is for you to get started. What is Passwordless Authentication? Passwordless authentication is a form of identity verification that prioritises other ‘security factors’ — such as […]