How Dynamics 365 Sales can transform your business
As businesses grow, it becomes more important to optimise the sales process. Not only does this lead to increased revenue, but it also improves the customer experience, delivering sustainable, long-term growth. As every business has their own unique sales process, their Customer Relationship Management (CRM) platform must be flexible enough to accommodate this. Whilst there […]
How Microsoft Viva Insights is improving the employee experience
The employee experience is fundamental to a business’s long-term success. A positive employee experience leads to more engaged, productive employees that work hard to grow the business and deliver exceptional customer experiences. Although there has always been an understanding of the benefits of a positive employee experience, over the past 3 years, there has been […]
How businesses can use Microsoft Teams as a unified communications platform
As businesses across the country have made the move to hybrid work, technology should empower employees to work effectively, from anywhere, on any device. These technologies typically aim to increase productivity, collaboration and make communication easier. Some businesses have implemented several different platforms, each with a singular use, such as Zoom for video conferencing, Slack […]
Top 9 benefits of using Power BI within your business
Over the past 30 years, all businesses have gone through an era of digital transformation. The move from paper to digital has resulted in a massive increase in the amount of valuable data captured and stored. By 2025 it is estimated that there will be 175 zettabytes of data stored worldwide. To put this into […]
Work smarter in Outlook with these 10 tips
Microsoft first released their email client known as Microsoft Internet Mail and News in 1996. Since then, Outlook has gone through many changes and is now one of the Microsoft applications that most people use daily. Although it is such a commonly used application, there are lots of features that can increase productivity you might […]
8 features of Microsoft 365 you might not know about
Microsoft applications have been a mainstay of businesses for many years now. Due to the wide breadth of Microsoft’s product ecosystem, there are many features included in a Microsoft 365 subscription that go unused as users simply do not know that they exist. We have compiled a list of 8 features in Microsoft 365 that […]
How to make the hybrid workplace work effectively
Introduction A recent study has shown that 70% of employees are wanting flexible work options to continue once restrictions ease, and 65% are craving more in-person time with their teams. This combination of statistics show that business leaders would be wise to listen to employees and start planning for a hybrid work model. A move […]
How to successfully plan a Power Automate project
According to a 2017 study by SnapLogic, 90% of employees are burdened with boring, repetitive tasks throughout their workday. McKinsey, meanwhile, estimates that 40% of workers spend at least 25% of their working week on repetitive tasks. Power Automate is a Microsoft-developed tool to fully automate such tasks and let employees focus on the parts […]
Financial firms seeing success from technology investments
When the pandemic hit and the UK abruptly plunged into its first lockdown, many employees were left struggling with a whole range of issues; a major one being technology. Virtually overnight, employees across the world became completely reliant on whether or not their firms had already begun a digital transformation. For some, particularly in the […]
The Microsoft Teams apps that can help you deliver more effective meetings
Virtual meetings are now an integral part of business as usual for many companies, primarily due to the ongoing Covid-19 pandemic. Microsoft Teams has become a major remote working solution over the last year, enabling teams to stay connected and customer meetings to continue. Microsoft have committed to developing the platform exponentially to meet user […]