Outsourcing IT Support

Outsourcing IT Support

Do you want a more effective way to keep your business running? Outsourcing IT support is one of the easiest and most cost-effective ways to ensure your IT systems are constantly working smoothly. We have a dedicated team of 16 IT engineers who are able to cater to all of your technical needs from software upgrades to hardware repairs.

Our outsourced IT support services Outsourcing IT Support

At Care Computers, we have over 20 years’ experience in providing outsourced desktop and network support. If your business has no in-house IT support team, or if your current team require help with their workload, then outsourcing is the perfect solution. Even the most minor errors can cause significant setbacks for your business, but we are here to make sure these issues are solved as soon as possible.

Out of hours support

We know that many businesses do not just operate between the hours of 9-5. So what use is it outsourcing your IT support to a company that is only open 8 hours a day? At Care Computers, we provide an out-of-hours service as part of our all-inclusive tailored agreements. We will pass on your issue to an on-call engineer who will be ready to help no matter where you are in the world.

Remote and on-site support

These days, many IT problems can be solved remotely by our outsourcing IT professionals. This is far quicker than having to wait for a technician to arrive at your site to fix an issue that may only take a few minutes. However, in the event that your machinery requires physical repair, we will be round in no time to provide on-site IT support.

Ad-hoc services

As useful as our tailored agreements may be, we understand that sometimes you may require a service that is not included in your contract. This is why we offer a wide range of support services on an ad-hoc basis. Over the years, we have completed multiple ad-hoc services for clients whether it’s sourcing 20 brand new PCs or deploying a new server.

When you choose to outsource your IT support with Care Computers, we can provide the following:

Benefits of outsourcing your IT support

We know that company time is precious, so spending hours on hold to a helpline when an issue arises is the last thing you need. With Care Computers, you can set up a tailored outsourcing IT agreement so that you receive just the right amount of IT support whenever you need it. This minimises company downtime and optimises the time you have to spend on what is truly important for your business.

When outsourcing your IT support with Care Computers, we will tailor your contract to you, which means you will not be paying for services you don’t need. With professional IT support on hand all year round, you won’t have to fork out for an extortionate IT callout service when something goes wrong. Our all-inclusive contracts come at a fixed price that can be arranged to suit your budget and requirements.

Outsourced IT support is without a doubt one of the best ways to ensure the smooth running of your business. By leaving technical repairs and upgrades to the professionals, you are more likely to reach those all-important deadlines. Additionally, you have the peace of mind that the answer to any IT issue you may have is just a phone call away.

All of our engineers have certifications in Mac and Windows programmes which enables us to solve your IT problems quickly and effectively. It doesn’t matter which programme you work from as our team has a comprehensive knowledge of all versions.

Contact us

If you are thinking of outsourcing IT support to improve the running of your business, get in touch with Care Computers today on 01753 833177. Alternatively, send an email to hello@carecomputers.co.uk and we will be happy to help.