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Break-fix support is still surprisingly common among small and mid-sized businesses. At a glance, it might even feel like the financially prudent option. The thing is, if you’re only reacting when things go wrong, you’re always playing catch-up, and the real costs can stack up...

For any forward-thinking business, investing in a sound technology strategy is one of the best ways to ensure long-term prosperity. But, recruiting personnel for your IT department can be expensive and tricky and often ends up costing far more than it’s worth for your company....