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When you think of call recording, you might think of a robot telling you that everything you say will be saved for later use. For some, it’s an annoyance, but most likely don’t think twice. For those employees working in call centres, financial, or legal...
According to the latest UK government report, 46.6% of those in employment worked from home in April. In the short term, working remotely is keeping employees safe amid the coronavirus pandemic, but there’s growing evidence to suggest that companies will benefit from remote working after...
Teams: the ever-evolving teamwork platform In the last six months, Microsoft Teams has reached new heights in the world of remote collaboration. Businesses of all shapes and sizes have been leveraging the features and benefits to improve their productivity and remote communication to keep business running...
The working world as we know it has changed. Few employees now work full-time at an office desk, instead operating more flexibly; from home or on the go. For businesses whose employees are splitting their time between office and remote working, the need for a...