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Author: Simon Spencer

Home > Articles posted by Simon Spencer

03 Oct

Posted at 14:25h in Enterprise Agreements

From 1 November 2025, Microsoft will introduce a new, simplified pricing approach for Online Services contracts. Customers on Enterprise Agreements (EAs), MPSA, and OSPA contracts will all transition to a single, standardised model that mirrors the prices publicly available on Microsoft.com. For IT leaders, this represents...

26 Sep

Posted at 08:07h in MSP

Break-fix support is still surprisingly common among small and mid-sized businesses. At a glance, it might even feel like the financially prudent option. The thing is, if you’re only reacting when things go wrong, you’re always playing catch-up, and the real costs can stack up...

19 Sep

Posted at 08:52h in Cybersecurity

Cybersecurity advice can feel like one big to-do list that never ends. Firewalls. Antivirus. Pen testing. Backup strategies. Zero trust. Vulnerability management. DNS filtering. The list goes on, and if you’re a small or medium-sized business leader wearing multiple hats, it doesn’t take long to...

10 Sep

Posted at 07:57h in Sharepoint

It’s a question cropping up more and more. If you’ve already got Microsoft 365, and SharePoint Online is included, why are you still hanging on to that file server in the back room? The truth is, for many small and medium-sized businesses, file servers have simply...

01 Sep

Posted at 12:36h in Backup

Let’s be honest: most businesses believe they’ve got backup sorted. It’s one of those things that feels like it’s running in the background, set up once and silently working away forever. On the surface, it provides peace of mind. But here’s the problem. Backup is...

26 Aug

Posted at 08:54h in Infrastructure

Business infrastructure doesn't fall apart overnight. Servers seem a little slower. Patch updates pile up. That ancient firewall hangs on just long enough to be “fine for now.” And so, year after year, decisions get postponed while the world keeps moving forward at full speed. But...

22 Aug

Posted at 08:02h in Cybersecurity

It’s easy to think of cyberattacks as the result of sneaky code or sophisticated hacking tools. But if you take a closer look at how many breaches actually happen, there’s usually a human at the centre of the story. Someone opens an email they shouldn’t....

15 Aug

Posted at 08:34h in Microsoft 365

Microsoft 365 is a productivity powerhouse. With flexible tools for email, file sharing, collaboration and video meetings, it's no surprise so many businesses build their entire IT environment around it. But there's one dangerous assumption many organisations make the moment they move in: They think it's...

13 Aug

Posted at 15:48h in Windows 11

Last month we had the lovely pleasure of welcoming Maya and Bella to join us for a week for work experience at Care Computers. They have put together this helpful blog about the end of windows 10 support. On October 14, 2025, Microsoft is ending support...

23 Jul

Posted at 13:51h in MSP

However, despite their clear benefits, a surprising number of misconceptions still surround MSPs. This article aims to set the record straight by tackling five common Managed Service Provider myths head-on. Myth 1: MSPs replace your in-house IT team One common myth often believed is the idea that...

11 Jul

Posted at 13:20h in MDR

In this article, we’re going to go over everything you need to know about Managed Detection and Response (MDR), and how you can implement it into your business with ease. With this, you can take charge of your business’s security posture, and make it so...