Author: Simon Spencer

In order to safeguard your business from these malware attacks, it is important to understand the common types of malware and how to detect them. What is Malware? Malware is a category of software that is intentionally designed to cause damage or disruption on an endpoint. In...

All businesses, regardless of their size, require high-quality, fast IT support to ensure they can work effectively and minimise downtime. In recent years, businesses have significantly increased their investment in technology which has resulted in added complexity and the growing importance of effective IT support. Businesses...

For businesses to stay competitive in the age of Amazon and instant live chat support, they must offer quick & accessible customer service options. Virtual chatbot agents have become an increasingly popular way for organisations to provide 24/7 support to their users. In fact, Tidio found...

In today's business world, email is the backbone of communication. Complete365 reports that Microsoft Office 365 Email is the most popular 365 product among medium-sized companies, and Ontech claims emails contain 60% of business-critical data. Therefore, it is important that you're Backing up your Microsoft...

The education sector has seen a massive uptick in technology adoption in the past decade. 77% of educators — according to Promethean — agree that technology is crucial to engaging students in an effective manner. With this brings common IT Challenges in the Education Sector. As...

Getting your cloud migration strategy right can be difficult. But, if you avoid these five common cloud migration challenges, you can dramatically speed up the process and ensure a successful migration! Managed service providers (MSPs) can handle this responsibility for you, easing your workload and...