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With a return to the office in sight, it is clear that the future of the workplace for many businesses will be a hybrid working model. Moving to a hybrid workplace is the best of both worlds and has many benefits to productivity, employee wellbeing,...
Many companies have moved the majority of their IT infrastructure to the cloud. The move to the cloud started in the 1970s with Virtual Machines, but now we have storage, severs, databases, networking and software, just to name a few, all running in the cloud....
Before the days of cloud computing, virtual desktops were deployed by running VDI pods that end users would connect to and share the pod’s resources to run the operating system and business applications. This method of VDI often resulted in a poor experience for the...
Introduction A recent study has shown that 70% of employees are wanting flexible work options to continue once restrictions ease, and 65% are craving more in-person time with their teams. This combination of statistics show that business leaders would be wise to listen to employees and...
The majority of the nation has now been working from home for over a year. As employees were forced to adjust to the new normal, initially the balance of homeschooling, baking bread, and constant online meetings was hard to manage. It’s over a year later...
Microsoft Teams recently hit the milestone of 145 million active users, with much of the focus being on its ability to power effective remote collaboration. Teams, however, can be considered to have another dimension: its unified messaging (UM) technology. Teams brings individual and group messaging, video...
Among the many things that were turned on their head during 2020, first place in the ‘pandemic list of business changes’ most probably goes to a combination of remote working and video conferencing. And, of course, the two go hand in hand. In 2019, only...
Buzz words come and go with frequency in the business world but one new phrase that is destined to be here for the long term is ‘employee experience platform’. Why? Because it puts employees at the Centre of a business, combining various tools for wellbeing,...
Microsoft 365 has long been the primary productivity solution for enterprises, but recently it has also become their go-to when it comes to security and resilience. Microsoft 365, however, should not be seen as a catch-all. While it provides excellent infrastructure resilience, enterprises have much...
With lives and patient wellbeing potentially on the line, the healthcare industry has typically been cautious about new technology. Since the start of the Covid-19, pandemic, however, global healthcare providers have shown that they are more than ready to innovate quickly. According to a recent Trend...
According to a 2017 study by SnapLogic, 90% of employees are burdened with boring, repetitive tasks throughout their workday. McKinsey, meanwhile, estimates that 40% of workers spend at least 25% of their working week on repetitive tasks. Power Automate is a Microsoft-developed tool to fully automate...
When you think of call recording, you might think of a robot telling you that everything you say will be saved for later use. For some, it’s an annoyance, but most likely don’t think twice. For those employees working in call centres, financial, or legal...