Author: Simon Spencer

30 Sep The Growing Importance of IT Support for your Business

Posted at 07:00h in IT Support

All businesses, regardless of their size, require high-quality, fast IT support to ensure they can work effectively and minimise downtime. In recent years, businesses have significantly increased their investment in technology which has resulted in added complexity and the growing importance of effective IT support. Businesses...

26 Sep What is application modernisation and why is it necessary?

Posted at 07:00h in Application Modernisation

The systems that we work on are constantly evolving. As technology progresses, every application will eventually reach a point where it is unable to function as it once did. These outdated ‘legacy’ systems need to be brought into the future to be able to work...

23 Sep Microsoft Power Virtual Agents

Posted at 07:00h in Microsoft Power Virtual Agents

For businesses to stay competitive in the age of Amazon and instant live chat support, they must offer quick & accessible customer service options. Virtual chatbot agents have become an increasingly popular way for organisations to provide 24/7 support to their users. In fact, Tidio found...

19 Sep What value does a unified communications solution add to your organisation?

Posted at 07:00h in Unified Communication

Communication is vital to a successful organisation. As the world moves towards a virtual future, new unified communications solutions are causing a massive shift in how companies structure themselves in the business world. Unified communications are now starting to make headway. It is no secret that...

16 Sep How businesses are making the move to a passwordless future

Posted at 07:00h in Passwordless

In this article, we will look at how this change is taking place, how providers such as Microsoft Azure are helping enable a passwordless future, and how easy it is for you to get started. What is Passwordless Authentication? Passwordless authentication is a form of identity verification...

12 Sep Backing up your Microsoft 365 mailboxes

Posted at 07:00h in Backup

In today's business world, email is the backbone of communication. Complete365 reports that Microsoft Office 365 Email is the most popular 365 product among medium-sized companies, and Ontech claims emails contain 60% of business-critical data. Therefore, it is important that you're Backing up your Microsoft...

09 Sep Common IT Challenges in the Education Sector

Posted at 07:00h in Schools

The education sector has seen a massive uptick in technology adoption in the past decade. 77% of educators — according to Promethean — agree that technology is crucial to engaging students in an effective manner. With this brings common IT Challenges in the Education Sector. As...

05 Sep What is Azure Active Directory? Complete Guide for SMBs

Posted at 07:00h in Azure Active Directory

What is Azure Active Directory (AAD)? What are the benefits of using Azure AD? How does it differ from its predecessor, Windows Active Directory? In this article, we will give you a complete overview of Azure Active Directory and what it means for your small-to-medium business. What...

02 Sep How to Avoid These 5 Common Cloud Migration Challenges

Posted at 07:00h in Uncategorized

Getting your cloud migration strategy right can be difficult. But, if you avoid these five common cloud migration challenges, you can dramatically speed up the process and ensure a successful migration! Managed service providers (MSPs) can handle this responsibility for you, easing your workload and...

29 Aug Why are Small Businesses Investing in Penetration Testing?

Posted at 07:00h in Penetration Testing

Many small businesses are turning towards penetration testing or ethical hacking to test and strengthen their security infrastructure. What is Penetration Testing? How does it work? Why is it important for your business? In this article, we will introduce you to all you will need to know...

26 Aug Improve your business connectivity with Microsoft Yammer

Posted at 07:00h in Microsoft Yammer

As such, now more than ever, digital connectivity is essential to the success of any business. The value that Microsoft Yammer can add to your business is massive. Its variety of tools focused on the easy exchange of information, quick communication, team building, and social...

22 Aug Outsourcing your IT, Benefits & Considerations

Posted at 07:00h in IT Support

Outsourcing your IT operations can help your business unlock new levels of efficiency whilst also cutting costs. Indeed, 24% of small businesses that outsource their IT cite increased efficiency as their main driver of adoption – according to Capital Counsellor. Why are so many businesses turning...