How to Enable Seamless Collaboration

14 Jun How to Enable Seamless Collaboration

Posted at 09:35h in Communication by Simon Spencer

Communication is vital to the success of any business. Without channels to collaborate or distinctly communicate, information can get lost or muddled, and it can be difficult to keep your company’s efficiency high.

But, as time has passed and technology has advanced, so have communications technologies, meaning that businesses can take advantage of new communication methods. In this, a new form of communication technology — converged communications — has taken the business world by storm, and is now an essential part of any organisation.

In this article, we’re going to go over the role of converged communications in modern businesses worldwide, as well as how you can easily build a converged communication solution using one of the best communications solutions out there right now — Microsoft Teams.

The Role of Converged Communications in Modern Business

Converged communications is the idea of having a singular network for all communications needs. This means, for example, being able to call, text, and video conference all on the same platform, to reduce the number of different channels of communication within your business.

This has many benefits all around —

Increased Productivity: Putting all of the communication channels into one platform means that your employees can share information much more efficiently and easily, regardless of their location or device. This streamlines workflows, reduces bottlenecks in communication, and ultimately fosters better teamwork.
Increased Flexibility: Converged communications uses the internet for all communications. With this, any employee can access their communications from anywhere in the world that they can connect to the internet, and have access to everything they need in front of them in a singular application. This enables remote working while also letting employees improve their work-life balance.
Cost Savings: Converged communications platforms will let you consolidate different platform costs into one (often cheaper) service, meaning that you’re not paying for lots of different communication services and spending lots.
Simplification: Managing a converged communications platform is far easier than having to manage lots of different separate platforms. It’s far less complicated and you can govern the singular platform far more easily than multiple of them.
Future-proofing and Scalability: Converged communication systems are ever-evolving, and are designed to take your business’s ever-evolving needs into account as well. You can easily scale a converged communication implementation to accommodate your growth, as well as gain access to new features as soon as they become available.

Ultimately, building a converged communications solution will let you bring your business into the future, and make everything easier and more streamlined all around — while also saving costs and fostering efficiency within your organisation. But, building a converged communications solution might feel overwhelming to get started with.

However, there are a lot of different companies that have created tools to make this much easier. One of those companies is Microsoft — their wide away of Microsoft Teams communications solutions come together to make a stellar converged communications solution, and is easy to get started with.

How to Build a Seamless Converged Communications Solutions

Microsoft Teams Phone: Connecting Teams Anywhere

Microsoft Teams Phone is Microsoft’s answer to traditional phone systems. Instead of having to carry around a physical handset, you can easily use Microsoft Teams Phone from anywhere all from within Microsoft Teams — including the ability to dial landline and mobile numbers as well as calling over ‘voice-over-internet-protocol’ (VoIP).

Microsoft Teams Phone has a package with phone capabilities as well as just internet calling capabilities, meaning that you can have phone calling and internet calling in one place. It’s also generally more cost-effective than having mobile contracts, as it can be easily matched and scaled with your organisation’s Teams implementation.

Utilising Teams Phone within Microsoft Teams means that you can easily access Teams chats, files, and other parts of the Microsoft system while calling — ultimately improving workflow and making it easier to communicate and collaborate with others within your organisation.

Microsoft Teams Rooms: The Future of Meeting Spaces

Getting together for a meeting is getting harder and harder every day. As companies become more remote, international, and even simply just more streamlined, it’s more important to have a great online meeting space as part of your converged communications solution.

Microsoft Teams Rooms is just this — it offers the same benefits as other conferencing tools but also lets you take advantage of the all-in-one nature of the Teams platform. With features such as whiteboarding, sharing within teams, and the ability to use Copilot and AI to improve your conferencing experience further, Teams Rooms is vital to conferencing today.

Microsoft Teams Premium: Exclusive Features for Enhanced Collaboration

To take your organisation to the next level, Microsoft Teams has a Premium feature set. With this, you gain access to a variety of new game-changing features that can help make communication within your organisation even better.

Some of these features include —

Artificial Intelligence: Microsoft Teams Premium comes with a host of AI features such as intelligent summaries, real-time translation, and AI-generated tasks from the meeting contents.
Personalisation: You can use the host of personalisation tools within Teams Premium — such as watermarking and branding — to make your experiences more personalised and fit in within the company ethos.
Security and Safeguarding: Microsoft Teams Premium also comes with a host of safeguarding and security features, to make sure that your most important information and data is protected — and that it can never fall into the wrong hands.

How We Can Help

Converged communications are vital to being successful in the modern world.

The ability to be able to streamline your communications and create more flexible ways to work and communicate from anywhere will help your organisation truly level up, and Microsoft Teams is at the forefront of this revolution.

If you’re looking to get started with Microsoft Teams but don’t know where to begin, reach out to us today. Our team is here to help and will ensure that you have everything you need to get started with converged communications.