Bridging the Gap Between IT and Business Results

16 Jul Bridging the Gap Between IT and Business Results

In this article, we’re going to go over exactly why this is the case, as well as what you can do to ensure that your business can bridge the gap and fix that dichotomy. We’ll also take a look at how a trusted partnership can help and the positive outcomes that come with working with a service provider.

The Historic Gap Between IT Delivery and Business Outcomes

Historically, there’s been a huge gap between IT delivery and wider business outcomes. There is a very simple reason for this; IT departments tend to focus on stability and security whereas other aspects of a business are more inclined to directly affect growth. There is, of course, a benefit to these things, but they don’t provide growth in the same direct way as other parts of a business.

On top of this, the IT department will often be working to completely different objectives, timelines, and deadlines to the rest of a company, meaning that there’s a lack of compatibility between the rest of your organisation and the IT parts. This can definitely cause a disconnect, and make it seem like implementation of solid IT is counterproductive to the rest of your business, which just isn’t the case.

Why IT Should Be a Strategic Driver, Not Just a Cost Centre

IT is a vital aspect of being a modern and competitive business, but many businesses just treat it as a secondary or tertiary aspect of their business strategy, turning it into a cost centre rather than the strategic driver and innovator that it should be. This is the first major flaw that makes IT far less successful in some businesses than others.

Technological innovation and digital transformation are simply key aspects for modern business, and should be a central part of your business strategy. With this, you can realign your strategies and take advantage of the aspects of IT that will truly drive growth, rather than keeping it as a tertiary focus.

How MSPs Help Align IT With Business Goals

Understanding Your Organisation’s Objectives

Working with a service provider will give you access to a strategic partner that’ll help you define your business goals regarding IT, helping you define objectives to be able to bolster growth and create realistic, technology-focused objectives.

On top of this, a MSP will be able to help you create a plan that works for your business, working closely with you rather than trying to hamfistedly try approaches that might not be suitable for your needs.

Designing Technology Solutions That Drive Measurable Results

Using metrics like KPI that directly tie into business goals, an MSP can easily design modern technology solutions that can show results, while also innovating and providing a better reason for a wider digital transformation.

With this, you can truly drive growth and innovation using modern solutions, rather than using IT on the side to assist your business, with no consideration for how more strategic uses can truly unlock your full potential.

Proactive Guidance for Long-Term Planning and Value

An MSP will be able to provide you with expert analysis and guidance, which includes strategy for long-term growth and value creation. This will be able to help you create a strategy for your business that should allow you to prosper for years to come.

This kind of long-term investment will only help as technology advances, and will be vital to finding success with IT in the years to come.

Real-World Outcomes of Strategic IT Partnerships in Business

Improved Productivity and User Experience

An external MSP can help you improve your business’s wider productivity, as an MSP can help you figure out exactly what you can do with technologies like automation and the cloud to be able to improve productivity and UX all around.

With this level of expert consultation, you can truly make the best decisions to make productivity and user experience within your business better than ever, without having to spend on hiring in-house expertise.

Cost Control and Smarter Investment Decisions

MSPs are great for optimisation, and help you reduce your total IT overhead cost. With this, you can easily control costs all around and ensure that you’re not overspending on IT personnel, which can be massively expensive with the current skills shortage.

With an MSP, you can combine expert consultancy with an effective cost, meaning that you’ll not only have better control over your finances but also be able to create more value all around.

Increased Agility, Scalability, and Resilience

As your business grows, you’ll naturally need more IT investment. But, scalability and agility doesn’t go well with in-house IT, as it can be expensive and require long processes.

However, working with a MSP completely changes this, as you can scale easily and effectively just through communicating with your service provider and increasing your operational cost with them, without needing to worry about the whole hiring process.

How We Can Help

IT is a vital part of modern business, and many companies cannot find the value in it due to a lack of alignment of their traditional business processes and their IT strategies. With this, investing in IT will be able to help you take your business to the next level and bring it into the modern technological world.

If you’re looking for a great and trusted MSP to work with to be able to take advantage of the benefits of a trusted partnership, reach out to us today and we’ll be able to help. We’ll make sure that you can fully use and understand the role of technology in your business, and advise you to make the best IT decisions, as well as handling all of the complex parts of IT management.

Contact us now and see how we can help.